Building Resilience In Times Of Change – Episode 15

In Uncategorized by Cutler-Welsh

Welcome to this episode of the #UpYourBrave Livestream Panel.  I’m thrilled to have my three awesome guests share their insights and tips about Building Resilience in Times of Change.  

Lina Montero Soto is a Creative Strategist and Co-Founder of Magico Brand & PR Agency, who spends most of her time activating ideas that connect people to brands or their community. Lina’s passion is helping people feel connected to their community – feeling like they belong, and can be safe so that they can be their best selves.  Lina has also built a community for eco awkward people, who really want to do the right thing for the environment, but struggle with getting it together around it, so she’s made it easy. Over Covid-19, Lina also built Keep It Together to help business leaders transition and lead through these challenging times.   

You can find Lina here:,  and

In this episode Lina mentions: 

  • Her personal journey in building resilience and understanding how she coped with stress during the current challenges.  Her insight is that stress doesn’t exist – it’s not a thing, you can’t hold it or touch it.  What does exist is how you behave/react to a situation, and that’s determined by the stories you tell yourself. So if you want to build your brand/business, build on yourself and do a deep dive into the stories you tell yourself. It’s not about trying to fix your story, but about understanding your story which allows for kindness and empathy toward yourself, and it’s then about accepting who you are..warts and all.
  • Resilient people have two things: 1) they know themselves well, and they like everything about themselves (warts and all); 2) they have really strong communities. So build communities you can lean on and go on the journey to like yourself, warts and all. 

Alex McNaughten’s mission is to address the sales capability gap in New Zealand.  As a nation we’re renowned globally for innovation but are equally renowned for lacking in sales fundamentals and sales operational capability. This leads to companies either failing early or never reaching their true potential. Alex works with ambitious companies, founders and sales professionals who sell B2B, helping them to build effective, scalable, profitable and resilient sales operations. He’s passionate about accelerating the impact Kiwi companies make both locally and on the global stage, through developing sales excellence. 

You can find Alex here: and

In this episode Alex mentions:

  • Persistence is the number one thing for success. Sometimes you just have to persist, don’t give up if someone doesn’t respond to your first email/call, try again. What works when the economy is booming, doesn’t when the economy is not so hot.  
  • If you feel like you have something that actually helps people, you should be out there helping as many people as you can.  At the moment, absolutely don’t stop selling, just be smarter and more empathetic about how you do it, and just change how you talk about what you do.  Also give away more and show existing customers that love. 
  • We’ve all been rejected (in a business sense), next time it happens, keep your head up and remember rejection is normal. Ask the person what you could do next time that may change their response, ask a colleague/friend to review how you speak to people, and then just try again tomorrow. Take on that feedback and just get better. Also rather than going into a sales meeting thinking you have to close the deal, go in with an open mind, if you can help them great, and if you can’t that’s OK too. By taking that pressure of yourself, the results just come.  Hopefully you’ll see less rejection in the future if you keep doing that, and just rinse and repeat. 

Susan Somerville is a speaker and eco warrior. She is a previous guest on Nat’s Impact Entrepreneur series where she shared her insights on the correlation between Happiness and Nature. As Susan says: “Nature is Medicine”. She now works with her best friend helping others to create self sufficiency one garden at a time. Urban Gardens – getting people into nature in their own veggie gardens.

You can contact Susan here: via Nat Cutler Welsh.  

In this episode Susan mentions:

  • Control what we can control – be aware of what is going on, but focus on bringing it in closer to home – caring for ourselves and caring for nature.  Nature is always going to sustain us.  Using a garden as a metaphor, while there’s been lots going on in the world the garden has flourished. A lot of people have flourished, but in a different way than we expected during this strange time.  
  • Grow compost. In compost you’re taking something that was rubbish and transforming it into black gold. You’re turning the warts into something that’s useful and powerful and gives back to you.  When you’re a gardener, you’re never doing it by yourself, it’s always a community (of microbes/worms/insects etc) – you realise the natural world is all about cooperation and the synergy of all of those different things. Us working with nature on nature’s terms – and all of this applies to human beings as well because we are bound by the same rules. When we work within those natural laws we will succeed.

Natalie Cutler-Welsh is your host, speaker, author, Impact Entrepreneur and mother of 3. Aka the Go to Girl and the Up Your Brave Mentor, Nat helps people to Amplify their Impact, business and wellness with her Amplify Membership and Essential Oils

In this episode Nat mentions:

  • Reflect on your resilience.  What is something you’ve done in the past that proved your own resilience and where you had to persevere? Really hone in on: what did you use, what skills did you draw on, what was your mindset and bring that past positive experience into the present day to propel you forward.
  • Have ‘dust yourself-off-ability’ – the ability to dust yourself off. Whether you’re in business or for life in general, you’re going to have moments which feel like daggers to the heart. It’s not about soldiering on and putting the emotions in a box, feel/acknowledge the emotions, then flip the story and establish how you want to feel.  Care about what other people think, but care about what you think more. Trust and back yourself, because you know yourself best.   

This is one of the #UpYourBrave livestream series designed to help raise the state of resilience, health and happiness on a global level. 

You can find Nat here: You can also check out the other videos in the #UpYourBrave series here:

You can also find more recommended tools and resources here.